Shipping Policy
Where we ship, what it costs and what happens after you order.
Effective September 12, 2026
Processing Time
Orders are normally processed within 1 business day after payment is confirmed. Business days are Monday through Friday, excluding public holidays. Orders requiring address or payment clarification are processed after that issue is resolved.
Shipping Areas
We ship to addresses within the United States only. International shipping is not available. Delivery availability is checked using the address entered at checkout.
Shipping Methods
Orders use standard delivery with an available carrier. The delivery service and any tracking information are included in your dispatch update.
Delivery Estimates
Estimated delivery is 3 business days after dispatch. This transit estimate is additional to processing time and is not a guaranteed arrival date. Some locations or carrier conditions may require more time.
Shipping Charges and Free Shipping
Standard shipping is $5 for orders with a merchandise subtotal of $10 or less. Shipping is free when the merchandise subtotal is greater than $10 after discounts, excluding taxes and shipping. The applicable charge is displayed before you place your order.
Tracking
Use our Track Order page for order status. Carrier tracking may take time to show its first scan after dispatch.
Delays
Weather, public holidays, carrier disruption and other delivery conditions can affect transit times. Contact support if your package has not arrived within the expected period so we can help investigate. If we cannot ship within the time promised, we will contact you about the delay and your cancellation or refund options.
Incorrect Address
Check your shipping details before placing an order. Contact us immediately about a correction. We cannot guarantee an address change after dispatch. We will discuss any additional reshipping charge before sending a returned package again.
Lost or Damaged Packages
Contact us promptly if a package appears lost or arrives damaged. Keep the packaging and photographs where possible. We will investigate with the carrier and arrange an appropriate replacement or refund for confirmed lost, damaged or incorrect orders.
Contact Information
RiggsDean Inc
2891 Terry RD, Jackson, MS 39212, USA
contact@riggsdean.com
+1 (601) 212-2080
Customer support: 24/7.